Hofmansfoods.com appreciates your visit to our website. Even though the information on this site is displayed as accurate and topical as possible, the information on this website is always reserved. the contents of this website can therefore no right can be derived in any way whatsoever.
Information on this website, regardless of form of appearance, may not be changed, reproduced, transported or distributed without written approval obtained in advance.
Off course it is unfortunate if you have a complaint regarding the service which you have experienced. We kindly request you to submit your complaint via e-mail to our customer service. You can do so by e-mail, regular postal service and/or by phone. Our customer service team will review your complaint and try to resolve the issue at hand to all party’s satisfaction.
Our contact details:
Hofman's Foods Ltd.
20-22 Wenlock Road
N1 7GU Londom
After reception of your complaint you will receive a confirmation of submission.
We shall respond to your complaint within 14 days after reception. If for any reason we need more time to resolve, we will notify you about this.
If you do not care for the above, you can also contact the department of mediation of the ‘Stichting Webshop Keurmerk’ to which Hofman’s is connected to. If for any reason the mediation does not result in a satisfying solution, there is the opportunity to present your dispute to the ‘geschillen commissie’ (SGC).